Postage/Shipping:

If your parcel is marked as ‘delivered’ by the local postal service, yet you do not physically have your parcel it is up to the customer to contact the local postal service to follow up on the problem. If the local postal service and the customer do not resolve the discrepancy, Ritual Sanitiser is not liable to refund or resend your order, but we will work with you to resolve the situation.

Can I use a P.O BOX in my shipping address?

If you choose a courier service to ship your order your shipping address must be a street address and must contain a mobile phone number so the courier can call you if they need for delivery confirmation. If your order is shipped with regular mail shipping, then it is ok to use a P.O box in your address.

English language:

All order details need to be placed in English language only. Please note, any orders not placed in the English language may not print address labels correctly and thus, will not arrive to your shipping address.

The use of diacritic marks such as ñ will not be printed and thus Ritual Sanitiser will not be liable for refund / or replacement.

Product usage:

Spray on hard and soft surfaces to disinfect. Keep out of reach of children, DO NOT DRINK, Yoga Spay is highly flammable and is not to be used on the skin